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Terms and Conditions

Welcome to Shopzee! By using our platform, you agree to abide by these Terms and Conditions. Please read them carefully before accessing or using our services. “Shopzee” refers to the eCommerce platform provided by Focal Suite. “User” or “You” refers to any individual or business using Shopzee. “Services” refers to the features, tools, and functionalities provided by Shopzee. Users must provide accurate information during registration and are responsible for maintaining the confidentiality of their account credentials. Shopzee reserves the right to suspend or terminate accounts that violate these Terms. Shopzee offers different pricing plans, and users must adhere to the payment terms specified in their chosen plan. Payments are non-refundable unless stated otherwise, and failure to make timely payments may result in account suspension. Users may not use Shopzee for illegal or fraudulent activities, and all content uploaded must comply with legal and ethical guidelines. Shopzee reserves the right to remove content or suspend accounts violating these terms. Shopzee retains all rights to its platform, branding, and software, while users retain ownership of their content but grant Shopzee a license to display it as needed for service functionality. Users can use their own domain or a Shopzee-provided subdomain. Shopzee ensures secure hosting but is not liable for downtime caused by third-party hosting providers. Shopzee provides integrations with various shipping and payment gateways, and users are responsible for configuring and managing their shipping and payment settings. Shopzee provides 6 months of support for technical issues, and lifetime updates are included to ensure continued improvements and feature enhancements. Shopzee is not responsible for any loss of revenue, data, or business opportunities arising from the use of the platform. The platform is provided on an "as-is" basis, without warranties of any kind. Users may cancel their subscription at any time, and Shopzee reserves the right to terminate accounts that violate these Terms. These Terms are governed by the laws of Malaysia, and any disputes shall be resolved in accordance with local legal proceedings. Shopzee reserves the right to update these Terms, and continued use of the platform implies acceptance of any changes. For any questions, please contact us at support@focalsuite.com.